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When you stumble across one of these processes that didn’t go through IT, ask yourself the following two things: If they’re not involving IT, it’s for the same reason – it’s easier that way.
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NET desktop app that generates PDFs for customer paperwork for bankruptcy processing and emails it to the relevant state authority, they’re doing it for one reason – it’s easier than doing it the old way. When the business builds a custom solution like an Excel macro that takes a workbook and uses keypress automation to type a long list of transactions into the accounting software, or small. The business doesn’t want to skirt the process or avoid IT, but they do want something very simple – for their jobs to be easier. The problem is that these policies don’t actually prevent custom solutions they just prevent IT from being involved in (or often even finding out about) the things that are being developed.